At the present time, we do not offer a mail order catalog for Country Store purchases. Please visit our Store Directory page for a list of store locations.
Merchandise refunds are gladly given within 90 days of purchase when merchandise is accompanied by the original receipt. After 90 days an exchange or merchandise return card will be issued for the current selling price for returns with an original receipt. For returns without a receipt, an exchange or merchandise return card will be issued at the current selling price.
When returning merchandise paid for by personal check, allow 10 business days from date of purchase for a refund; within 10 business days or less of the original receipt purchase, an exchange or merchandise return card will be issued. If you are not able to find the item in our online store, please check with your local store for assistance. If you are not able to return it to a location you may mail it back to Guest Relations at P. Box , Lebanon, TN Several quality food products available in our stores can be shipped to your home.
Call to order by telephone or click here to order online. Don't spend days in the kitchen. Pick up your Christmas dinner ahead of time and prepare a traditional feast with all the trimmings at home in 3 hours or less. Easy-to-follow heating instructions included. Our Thanksgiving meal kit comes chilled and ready to heat.
That means less time in the kitchen and more time around the family table. Includes easy-to-follow heating instructions and recipes for leftovers. Use within 72 hours after pickup. Hours may vary between locations so please check the hours on your local store page. Find a location.
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Breakfast is served all day. Starting at 11 a. Our allergen guide covers the eight major food allergens. Please note, our normal kitchen operations involve shared preparation and cooking areas, including common fryer oil; therefore, cross-contamination of all our menu items is possible. We cannot guarantee that the menu items listed in our allergen guide are completely free of allergens. We recommend our guests with food allergies speak with the restaurant manager prior to placing an order, to make the kitchen aware of your needs.
All stores close at p. Stores open on December 26th for regular business hours. Yes, Cracker Barrel has a family meal to-go that serves Comes with:. Yes, delivery of Cracker Barrel Catering is available in select stores. When placing an order online, you will have the option to choose delivery if it is available for your location. Please feel free to contact your local Cracker Barrel if you have any questions. Delivery hours and delivery radius may vary. Minimum order required and delivery fees apply. At Cracker Barrel Old Country Store we want to make sure guests get the hottest, freshest biscuits and corn muffins we can serve up.
And when possible, we want to avoid waste by only serving bread to folks who want the biscuits or corn muffins. As a result, we ask our guests what type of bread they want — biscuits or corn muffins, and we serve the bread with our guests' meals. As competitive as our business has become, every chance to reduce waste helps hold prices down.
If you do have a preference of having your bread before your meal, just let your server know and fresh, hot biscuits and corn muffins will be right out to you. For additional nutrition information for all of your favorite meals, view our Nutrition Guide.
What makes them so remarkable is what we put in—fresh, from-the-earth ingredients, spice blends full of flavor, and true, natural taste—all at portions sizes made to satisfy. These meals make choosing lighter fare an easy, and fulfilling, choice. Some of our favorite Tasty Alternatives include subbing Egg Whites for two eggs or two slices of Multigrain Toast instead of biscuits. Grandma never gave away her prize recipes, and neither do we! But we do appreciate your interest.
In an effort to provide food and merchandise of the highest quality and value for the money to everyone, Cracker Barrel Old Country Store does not offer discounts or coupons to our guests. Yes, our Country Coach Service offers several benefits to tour groups. We have a toll free number for advance planning, plenty of motor coach parking, and several other benefits. For more information, visit our Tour Group Program. Our Home Office mailing address is P. Box , Lebanon, Tennessee Our physical address is Hartmann Drive, Lebanon, Tennessee Our phone number is Our representatives are available Monday-Friday from a.
Central Time. We do not franchise any of these stores. As of today, there are locations in 45 states. Visit our Store Directory for more information. For information regarding the corporate and financial side of Cracker Barrel, please visit the Investor Relations portion of this website. We get daily requests for research assistance and general information.
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While we regret that we cannot respond to every request, we do hope the following information is helpful. The best place to start is our Newsroom page. It includes our company history, news releases, recent awards, and fun facts. We have also provided answers to the frequently asked questions we receive. We believe the answers provide some insight into our philosophy, our business, our management style, and our commitment to pleasing people.
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We hope this section will address the questions you have. Again, thanks for considering Cracker Barrel for your research project. Cracker Barrel is a place to be experienced, not just a place to eat. Over the years, these elements have created an emotional connection with our guests. They see Cracker Barrel as a trustworthy business and we take that level of trust very seriously.
The above-mentioned elements are only part of what makes Cracker Barrel different. The most important element is our people. We strive to treat our guests as family. We want each Cracker Barrel to have a warm, inviting atmosphere that our guests see as their "home away from home. When guests visit a Cracker Barrel, they expect consistency, especially in the food we serve. Much of our food is made from scratch daily with fresh ingredients. We have worked very hard to build a reputation that our guests can trust. We appreciate that trust and work daily to strengthen the connection our guests have with Cracker Barrel.
Our employees are the reason why our company continues to earn awards and recognition in the restaurant industry. Cracker Barrel has also received steady recognition from Destinations magazine and the Good Sam Club. We are proud that at Cracker Barrel, our mission is Pleasing People. Our success ultimately depends on our store employees providing excellent food, friendly service and quality merchandise in a warm and inviting atmosphere — all on a daily basis. Pleasing People is all about mutual respect. Our value system is grounded on the principles of integrity, quality, and people.
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Integrity guides our actions as we serve our four constituencies: employees, guests, vendors, and shareholders. Our employees are the lifeblood of Cracker Barrel. Without these dedicated people, Cracker Barrel would be just a collection of buildings and land.
Quality people are the difference between great companies and good companies. To continue to be successful, we recognize, reward, and appreciate this precious resource. Years ago, Cracker Barrel locations were open 24 hours a day, 7 days a week. At each location, one manager was responsible for the operation of the entire store; from building relationships with guests and making sure the food was properly prepared, to the hiring and training of employees and ordering of raw materials and retail products.
As the company grew, we hired more managers and developed our training programs to reflect what our guests had grown to expect from us — a home-cooked meal served by friendly employees. Maintaining that experience throughout our over locations requires a commitment to consistency and relentless repetition.
To this day, our training and management development programs stress the importance of delivering the experience that people expect when they come into Cracker Barrel. We believe the answer to becoming a better company lies in the daily commitment of delivering a quality experience to every guest who comes into contact with Cracker Barrel.
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We focus on friendly service throughout the building. Friendliness creates an atmosphere of respect and appreciation. Managers who appreciate and respect their employees will see positive interactions in the dining room. Those employees will naturally share that appreciation and goodwill with our guests. It all goes back to mutual respect. Cracker Barrel also recognizes the responsibility to train and develop employees. We value our employees and provide them with opportunities to advance within the company, offering continuous rewards-based training, including bilingual training, for all hourly positions.
Our goal is not only to hire, train, and retain exceptional employees, but to enable them to become leaders within the organization.
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We have a well-defined program to hire, train, and develop managers. Cracker Barrel built a loyal following by becoming known as a "home away from home" for travelers. Since most of our restaurant and retail stores are situated along the interstates, we believe outdoor advertising is very effective in reaching consumers. Travelers appreciate seeing our billboards along the interstates because it signals that some good country cooking is coming up at the next exit.
With more than 1, billboards in 42 states, Cracker Barrel is one of the top five outdoor advertisers in the country. Again with convenience in mind, Cracker Barrel provides complimentary locator maps at all of our locations. These maps help our loyal guests plan their stops to coincide with Cracker Barrel locations. This service is also available on our website in our Travel section. Cracker Barrel is taking an active role in the digital format. In addition to developing this website to provide an engaging experience that is equivalent to the in-store guest experience, we are interacting with our guests on Facebook and other forms of social media.
Cracker Barrel also relies on word-of-mouth advertising to introduce people to our home-style food and friendly service. In the mids, our founder, Dan Evins, encouraged a manager to call people from the local phone book and invite them in for a complimentary home-cooked meal. Bring the taste of Cracker Barrel to your home!
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